We're here to help.
Have a question about the platform, a billing issue, or feedback for our team? We read every message and respond within 2 business days.
Our support team is available:
Mon – Fri: 9:00 AM – 6:00 PM IST
Closed on Indian public holidays
Send us a message
Fill out the form below and we'll get back to you within 2 business days.
Does Tradora support real-money trading?
No. Tradora is strictly an educational paper-trading simulator. All trades use virtual funds only. We are not a SEBI-registered broker.
How do I cancel my subscription?
Go to Settings → Billing within your account and click "Cancel Plan". Your access continues until the end of the billing cycle.
Can I get a refund?
Yes — new subscribers are eligible for a 7-day money-back guarantee. See our Refund Policy for full details.
How do I delete my account?
Go to Settings → Account → Delete Account, or email us at support@tradora.in and we'll process it within 2 business days.
Tradora is an educational software platform and is not a SEBI-registered stock broker, investment adviser, research analyst, or any regulated financial intermediary. We do not execute real trades, hold funds, or provide investment advice of any kind. For real-world financial decisions, please consult a qualified SEBI-registered professional.